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How to create the best post purchase experience that keeps customers coming back
How to create the best post purchase experience that keeps customers coming back
From checkout to the last stop in the post purchase customer experience, it all matters. Here are four key moments to consider to create the best post purchase experience that keeps
What you need to know before offering international shipping
What you need to know before offering international shipping
International shipping shouldn't be taken lightly. Getting it wrong could lead to delivery delays, unexpected charges and unhappy customers. Here are the basics
Delivery tracking 101: everything you need to know
Delivery tracking 101: everything you need to know
Delivery tracking is a key part of the post-purchase experience. It will help you share better customers experiences that scale with your business.
International shipping and the customer experience
International shipping and the customer experience
Competition is no longer local, but global. But before you take your business overseas, here are some things to consider about international shipping.
Better inventory management in 7 simple steps
Better inventory management in 7 simple steps
Inventory management matters. See how you can keep tabs on your inventory and improve your cash flow with these 7 simple steps.
Same day shipping is your online differentiator
Same day shipping is your online differentiator
We looked at what customers want when it comes to shipping, and here's why same day shipping is key to turn delivery into a competitive advantage.
The case for offering multiple delivery options
The case for offering multiple delivery options
Delivery is a 'make or break' for customers. Expectations for online shopping have skyrocketed. Here's why you need to provide multiple delivery options.
10 tactics to turn customers into brand advocates
10 tactics to turn customers into brand advocates
Potential customers much prefer to hear about your product from people who are actually buying and using them. This is where brand advocates come in.
3 ways to stop shopping cart abandonment
3 ways to stop shopping cart abandonment
To win customers back, we need to understand why they left. Read on for 3 reasons for cart desertion and what you can do to stop shopping cart abandonment.
How to use ‘the last mile’ to boost Christmas revenue
How to use ‘the last mile’ to boost Christmas revenue
It’s October – if you’re not already thinking about Christmas, you’re late to the party because your customers definitely are. Here's how to use 'the last mile' to boost Christmas revenue.
Same Day Delivery – How To Nail It When Time Really Does Equal Money
Same Day Delivery – How To Nail It When Time Really Does Equal Money
Customers expect convenience on their terms; be it at locker-boxes or parcel shops, or the ultimate holy grail of delivery perfection - same day delivery.