Shippit launches international solution to tackle cross-border shipping challenges for Australian retailers
- According to Shippit’s recent State of Shipping Report, 66% of retailers are prioritising global expansion, highlighting the need for efficient international shipping solutions.
- Shippit International is designed to offer Australian retailers the tools they need to tap into new customer bases, diversify revenue streams, and successfully compete effectively in international markets.
- Features include automated duties and taxes calculations,, and improved customer visibility to support global market access.
Sydney, Australia, 26 September 2024 - Shippit, the industry-defining commerce delivery platform that powers hundreds of millions of deliveries for 4,000 retailers across Australia, New Zealand and South East Asia, has today announced the launch of Shippit International. The solution is poised to meet the growing demand for international expansion, as highlighted by Shippit’s latest State of Shipping Report which reveals that 66% of retailers view global expansion as a critical objective for the next 12 months. Shippit International is designed to make cross-border shipping less expensive and complex.
International shipping has been a persistent challenge for Australian retailers, with rising costs and complex regulations stifling global growth opportunities. Over the past year, international parcel delivery costs have risen by nearly 5%, forcing retailers to navigate long transit times and high expenses with existing providers. Furthermore, nearly 60% of global consumers have reported poor international delivery experiences, with unexpected customs duties prompting 75% of them to reconsider future purchases from the same brand.
“International shipping is pivotal to our growth as we expand into global markets," said Christopher Lockwood at City Beach Australia. “To sustain high customer satisfaction and meet the needs of international consumers, we require streamlined and cost-effective shipping solutions. Reliable and affordable shipping options are crucial for reaching new audiences and driving our business forward.”
Shippit International directly addresses these issues by providing Australian retailers with access to global markets through a flexible, multi-carrier solution that addresses rising costs and poor customer experiences. By leveraging Shippit’s Smart Routing service and securing competitive rates with key carriers like FedEx, Shippit offers a flexible, cost-effective alternative to traditional shipping providers. This approach simplifies global expansion for retailers, ensuring efficient transit times and competitive pricing.
“eCommerce has opened up the world, but for too long, Australian retailers have struggled to access global markets," said Inga Latham, Chief Product Officer at Shippit. “Shippit International is designed to meet these needs by providing reliable, cost-effective international shipping. It enables retailers to tap into new markets, which is essential as Australian consumers face cost-of-living pressures that are impacting discretionary spending. With only 6% of global buyers shopping from Australian retailers, this solution offers a significant growth opportunity. Our goal is to empower retailers to expand their reach with confidence, knowing they have the tools to deliver a seamless experience to customers worldwide.
Key services Include:
- Simplified global expansion: Easy access to international delivery services with no lock-in contracts, and automated calculations for duties and taxes, to simplify cross-border shipping with a landed cost guarantee.
- Market-leading rates: Shippit’s Smart Routing International service provides cost-effective and reliable shipping to key eCommerce markets, including North America, New Zealand, and the United Kingdom.
- Fast and reliable transit times: Shippit’s partnership with FedEx offers exclusive rates for FedEx’s express International Priority service. Australian retailers can capitalise on 1-2 day transit times to the United States, ensuring fast and reliable deliveries, even during peak periods like the lead-up to Christmas. FedEx's 7-day delivery option further enhances retailers' ability to meet holiday shipping deadlines.
To find out more about Shippit International, please visit www.shippit.com/solutions/international-shipping
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About Shippit
Shippit is the industry-defining commerce delivery platform that powers +100M deliveries annually across Australia, New Zealand and South East Asia. Since its launch in 2014, Shippit has fulfilled nearly $30bn worth of ecommerce orders. Shippit’s award-winning software and services are trusted by thousands of companies - like Kmart, Myer, Big W, Baby Bunting and R.M.Williams - in stores, warehouses and vehicles to solve complex logistics challenges, streamline operations, optimise the post-purchase experience and surpass customer expectation. The result is a higher net promoter score (NPS), increased customer lifetime value, and reduced operating costs. Today, only price has a greater influence on customer loyalty than delivery. For more information about how you can turn delivery into a driver of loyalty, visit www.shippit.com
